Family satisfaction with care | Mean score | SD |
1. Concern and caring by the ICU staff for the patient | 86.76 | 21.50 |
2. Pain management | 85.75 | 21.29 |
3. Breathlessness management | 83.42 | 23.40 |
4. Agitation management | 80.99 | 26.21 |
5. Consideration of your needs | 82.35 | 23.89 |
6. Emotional support | 80.75 | 25.46 |
7. Coordination of care | 83.91 | 21.85 |
8. Concern and caring by the ICU staff for the family | 82.77 | 22.85 |
9. Skill and competence of nurses | 86.03 | 23.11 |
10. Frequency of communication with nurses | 79.17 | 27.58 |
11. Skill and competence of ICU doctors | 87.12 | 19.58 |
12. Atmosphere of ICU | 79.95 | 24.63 |
13. Atmosphere of ICU waiting room | 64.80 | 33.28 |
14. Level or amount of care | 64.11 | 36.80 |
ICU, intensive care unit.